Delivery Options

All our prices include FREE delivery. We use fully insured delivery for all orders, with tracking available on orders over £40. Orders will typically arrive within 24 hours, but orders below £2,000 may take longer to arrive.

If cleared funds are received by 3pm, most orders are dispatched the same day, subject to any security checks required.

All our packages are sent fully insured and orders over £2,000 will require a proof of delivery upon receipt in the form of a photo, signature or GPS coordinates.

When your items are dispatched, you will be sent an online tracking number. We have a "goods in carriage" insurance policy underwritten at Lloyds of London which covers each package for up to £50,000. Please note that packages are insured until delivered at the delivery address, and we can accept no liability for items once delivered at work addresses or houses of multiple occupancy.

At BullionByPost we have worked hard to expand our reach and are pleased to announce that you can now register and purchase from a range of countries outside of the UK*.

Customers in the Republic of Ireland can visit https://www.bullionbypost.ie/

Customers in France can visit https://www.bullionbypost.fr/

Customers in the EU can visit https://www.bullionbypost.eu/. Please note that not all European countries are currently eligible for delivery. Click here to view delivery options for Europe.

Customers in the USA can visit https://www.bullionbypost.com/

(*Delivery within the UK includes the Isle of Man and the Channel Islands.)

Our company guidelines state that we should, wherever possible deliver to the address where the source of payment is registered.

Customers who would like to request delivery to another address can call our customer service team on 0121 634 8060 prior to placing an order and we will be happy to discuss other available options.

A card will normally be left by the courier so that you can rearrange delivery for another day or collect from your local sorting office/depot taking ID with you, however we recommend referring to your tracking page for the current status of your parcel. Your parcel will remain fully insured up until it is delivered.

You will receive an email around 19:00, following dispatch of your order which will include a tracking number for orders over £40. Deliveries will normally come by 1pm latest each day, but customers are advised to wait an additional 2-3 days before contacting us due to potential delays in their local postal service.

If we receive your funds before 3pm and the items ordered are showing in stock, we will usually dispatch the same day. Please note however that any ID validation requests, or periods of high demand may result in delayed dispatch.

Yes, we do. We have many customers based in the Channel Islands though we do always recommend calling us if you are placing a first-time order, so we can explain any potential VAT issues or any specifics regarding postage.

Please note: It is your responsibility to pay any tax, duties or other charges due.

Why am I being charged GST?

Goods and Services Tax (GST) is a tax on sales of goods and services in Jersey. GST is charged at 5% on most goods and services including Bullion and Coins. As an importer of goods into Jersey we are legally required to charge GST on our products.

Why are you charging GST on items below the de minimis amount?

As a large retailer we must charge GST on all sales, not just those above the current minimis limit of £60.

If I am a GST registered trader, can I reclaim the GST paid?

Yes, you can reclaim the GST paid importing the goods into Jersey. Further information is available here: https://www.customs.gst.gov.je/

All our packages are sent fully insured and orders over £2,000 require a proof of delivery upon receipt in the form of a photo, signature or GPS coordinates. When your items are dispatched, you will be sent an online tracking number. We have a "goods in carriage" insurance policy underwritten at Lloyds of London which covers each package for up to £50,000. Please note that packages are insured until delivered at the delivery address, and we can accept no liability for items once delivered at work addresses or houses of multiple occupancy.

Tracking will be provided for all orders over £40, which will provide an estimated day of delivery, and will be included in your dispatch email sent at 19:00 on the day of dispatch.